Privacy Policy

At Glowsmith, your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights in relation to it.

Information we collect

When you place an order or create an account, we collect information such as your name, email address, shipping address, and payment details. Payment information is processed securely and is not stored by us directly.

We may also collect information about how you browse and use our website in order to improve our service and your experience.

How we use your information

We use your information:

To process and fulfil your orders
To communicate with you about your order or enquiries
To send marketing communications, where you have given consent
To improve our website and customer experience

We do not sell your personal data.

We may share information with third‑party service providers (such as shipping carriers and payment processors) only as necessary to fulfil your order and operate our store. These partners are contractually required to handle your data securely and only for the purposes we specify.

Your rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, subject to legal obligations
Object to or restrict certain types of processing
Withdraw consent at any time where processing is based on consent

To make a request, please contact us at glowsmithshopify@gmail.com.

Cookies

Our website uses cookies to improve your browsing experience and to analyse site traffic. You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy (if applicable).